AI Handles 35% of Our Customer Conversations, Says NoBroker.com CEO Akhil Gupta

What this means for your job search: Expect a higher bar for AI/ML expertise across roles, even beyond dedicated AI teams. Be ready to demonstrate how you can build, integrate, or leverage AI solutions to drive business value, especially in automation and customer experience. NoBroker is expanding AI across its customer service operations, with voice AI now handling around 35% of client conversations. The proptech firm plans to raise automation to 60–70% within two quarters, while its enterprise platform ConvoZen targets USD 10 million revenue by March 2027.